Homelessness Charities Slam Floundering Work Programme

Three of the UK’s largest homelessness charities have issued a scathing report condemning the Government’s Work Programme.

According to the report there is currently no provision on the Work Programme for homeless people in London, 22% of homeless claimants have had benefits sanctioned whilst on the scheme and Work Programme contractors are picking up huge job outcome fees for work the charities have done themselves.

The report, authored by St Mungo’s, Crisis and Homeless Link, comes in the week that performance figures are expected to be released showing the Work Programme is an hugely expensive disaster.

St Mungo’s have already handed back their Work Programme contract after claiming they were unable to place a single person into work under the scheme.

Whilst these charities were only too happy to endorse the scheme when they thought there might be some money in it for them, this report does suggest a change in direction from some of those in the third sector.  The report warns of the crippling poverty inflicted by sanctioning vulnerable claimants and also highlights how many homeless people had been forced to give up college or volunteering to attend the Work Programme.  Showing that these charities have a long way to go before they truly get behind there service users however, the report stops short of calling for an end to the brutal sanction regime.

Concerns are also raised about how claimants are treated on the scheme, with 58 per cent of homeless people surveyed stating they were not treated with ‘dignity or respect’ by Work Programme providers.

The report also claims that Work Programme contractors such as A4e and G4S often pick up huge job outcome fees for claimants who found work through schemes the charities themselves ran and funded.  This means that someone could successfully find work after a course with a homelessness charity – funded by donations from the public or other funding body – and all the Work Programme contractor has to do is get some paperwork signed and they can trouser up to £6,600.  The most lucrative benefit scam in  history is taking place right under the noses of the DWP and yet still  Iain Duncan Smith sings the praises of the whole shabby racket.

The document also highlights how in some cases the Work Programme has effectively destroyed people’s lives:

Sam lives in a St Mungo’s hostel. When he told his Work Programme adviser that he wanted to work in construction, his adviser suggested that Sam become self-employed.

He was assured that he could claim different benefits and led to believe that his income would not be affected. Sam followed this advice and signed-off JSA, which meant that his housing benefit was also stopped. He tried to claim benefits for those who had declared themselves self-employed, but was told by the Jobcentre that he was not eligible.

“They said I would get help and my benefits wouldn’t get cut off, but that’s not how it went – it put me in jeopardy for three or four weeks. My housing benefit was cut off, my JSA stopped….I was misguided.” He was left with no income apart from a £51 one-off grant from the Work Programme provider. After several weeks Sam started to receive JSA again.

Around this time he was planning to move-on into more independent accommodation but he had to abandon this move because he had no housing benefit to pay the rent. Because he had signed off JSA, Sam also became ineligible for Social Fund grants that would have helped him to furnish a new flat.

The report can be read in full at: http://www.crisis.org.uk/data/files/policy_research/TheProgrammesNotWorking_final_23-11-2012_PDF.pdf

55 responses to “Homelessness Charities Slam Floundering Work Programme

  1. Pingback: Homelessness Charities Slam Floundering Work Programme | Welfare, Disability, Politics and People's Right's | Scoop.it

  2. This should be put out to all the national newspapers and media outlets – this scandal will be brushed under the carpet as the unemployed seem to have no rights at all.

  3. The last ever nicely written date in our lifetime will be 12/12/12 (weds)

    Any chance of a last minute protest over Work Programme and Universal Jobmatch??

    I mean “networking” at the Starbucks gig could yield some supporters…

  4. Evil to IDS’s filthy, black, nazi core

  5. IDS is going to be on BBC Radio 4 within the next 50 mins, so is Liam Burne.

  6. 3 HOUR benefit bashing ‘special’ disguised as ‘state of welfare’ investigation on Radio4.
    IDS about to be given free air-time to spout his evil bile.

  7. You may have noticed my comment there. We must all keep-on trying to get our views about these shambolic schemes over to the media so that the voters understand how huge a failure they are and pressurise the government or the opposition to get real about this country’s unemployment problem and to put in place policies that WILL work. These schemes (without the brutal crap of workfare) might work PROVIDED government policies created REAL WORK in the first place!

  8. Just watched bbc politics today programme where lyam Byrn argued that although the work programme is a failure under this govt.,- it was a success under labour, who introduced working tax credits to prop up part time jobs and give a pay rise to those in full-time work. If capitalism was really working, employers would not need a leg up or a hand out in tax credits,(which are being used to turn the working poor against the unemployed)
    nor would these so called wealth creators need tax incentives to create work, nor would they need grants to go and set up in cheap labour enterprise zones. Most of the jobs created by new labour were in the parasitical public services anyway and more programmes supposedly to educate the unempoyed. As for the Sam story, housing benefits should still have been in play even though he was not signing jsa nor working self employed, for the simple fact it is an income based benefit and he had nil income. The under 35’s only get a percentage of housing benefit paid and the under 25’s are being denied any housing benefit in the future – your story does not tell us how old Sam was/is.

  9. Everything’s hunky dory…..nothing to see here….move along quietly now….what’s that ? You object? Step out of line, please. Prepare for sanction. Goodbye.

  10. IDS on radio4, what a fucking waste of time that was.
    Like a butterfly attacking a Pit Bull.

    You need Paxo for a job like that.

  11. And as for that Blairite (tory lite+) Byrne, IDS’s mini-me…….he thinks sanctions are just what the criminals (unemployed or ill) need to get them motivated.
    Motivated to destroy.

  12. A protest against Universal Jobmatch is a really good idea, I hope people realise what UJ really is.

  13. InDrunkenShit’s statement on The Death Programme & Universal Fantasy Credit in full : snarl snarg arrg snarl snarg snurf ooooooh garg mnirn gag snnnaaaaarrrrlllll! Do you understand!!!!!!
    Now DIE!!!

  14. The UKplc is just one giant diseased colon of a cuntry.
    And we are the shit filling it up.

  15. IDS is to the disabled as Jimmy Savile was to children.
    Ditto for the entire Claggeron abusing the life out of the shit filled ConDemNation.
    Millipede and LackOfBalls are their enablers. No better. Just as bad.
    We are all getting fucked.

  16. A sick country, run by sick people, for sick purposes.

  17. Sanctioning the benifits of the homeless will lead to at least some of them committing crime and robbing people when they would prefer to stay honest. There is enough crime in this country without the government adding to it.

  18. See that photo at the top of the page? I was that, once upon a time.
    How I survived. How I dragged myself out of it I’ll never know, but I did.
    The memory never goes, though.
    I survived. Some don’t. And this is the kinda shit IDS and his cronies are counting on. This is what they’re setting up. It’s obvious. Death on the streets. It makes economic sense to these psychopathic monsters.

  19. United StereoTypes of Unemployment (U.S.T.U.)

    If you are attending college or REAL training (something beneficial) and have been referred to the ‘mandatory’ work programme:

    make a ‘Variation to Job seeker Agreement’ request to the Secretary of State.

    It’s in the regulations or JSA Act 1995 somewhere. I can’t find the letter I wrote which would have the Section/ sub-section numbers.

    Don’t send it direct to SOS. Hand it to the manager of your JCP, as this is what the JSA Regulations or Act states is the procedure.

    Mine never got past the manager of my JCP.
    I was “allowed” to finish college.

    Remember to keep your request polite and show that your course provides a far greater opportunity to improve your skills, than the Training Provider can provide.

    & also keep a copy. Remember where you put it too.

  20. A full table of results of Private Providers and their respective results on how many people found jobs with each Provider. Its disgusting.


    Data summary

    Work programme referrals and job outcomes
    Click heading to sort table. Download this data

    1st Figure: Contract Total Referrals (Thousands)
    2nd Figure: Total Job Outcomes (Thousands)
    3rd Figure: Key Performance Measure
    Notes: Until July 2012

    Last figure shows percentage of how many people found jobs.

    Total 877.88 31.24 3.56
    East of England: Ingeus UK LTD 30.93 1.35 4.36
    East of England: Seetec 30.25 0.85 2.81
    East Midlands: A4E Ltd 29.26 1.02 3.49
    East Midlands: Ingeus UK Ltd 29.51 1.48 5.02
    West London: Ingeus UK Ltd 19.16 0.91 4.75
    West London: Maximus Emp UK Ltd 18.83 0.76 4.04
    West London: Reed in Partnership 18.87 0.69 3.66
    East London: A4E Ltd 26.69 0.86 3.22
    East London: Careers Development Group 26.63 0.91 3.42
    East London: Seetec 26.55 0.68 2.56
    North East: Avanta Enterprise Ltd 27.86 0.73 2.62
    North East: Ingeus UK Ltd 27.6 0.92 3.33
    Merseyside, Halton, Cumbria, Lancs: A4E Ltd 28.09 0.94 3.35
    Merseyside, Halton, Cumbria, Lancs: Ingeus UK LTD 28.11 0.96 3.42
    Manchester, Cheshire, Warrington: Avanta Enterprise Ltd 19.46 0.59 3.03
    Manchester, Cheshire, Warrington: G4S 19.33 0.88 4.55
    Manchester, Cheshire, Warrington: Seetec 19.22 0.71 3.69
    Scotland: Ingeus UK LTD 43.73 1.77 4.05
    Scotland: Working Links 43.48 1.55 3.56
    Thames Valley, Hamps, Isle of Wight: A4E Ltd 17.65 0.49 2.78
    Thames Valley, Hamps, Isle of Wight: Maximus Emp UK Ltd 17.74 0.91 5.13
    Surrey, Sussex, Kent: Avanta Enterprise Ltd 21.44 0.82 3.82
    Surrey, Sussex, Kent: G4S 21.5 0.9 4.19
    Devon, Cornwall, Dorset, Somerset: Prospects Serv Ltd 11.89 0.27 2.27
    Devon, Cornwall, Dorset, Somerset: Working Links 12.02 0.48 3.99
    Glouc, Wilts, Swindon, West of England: JHP Group Ltd 11.82 0.26 2.2
    Glouc, Wilts, Swindon, West of England: Rehab jobfit 11.7 0.28 2.39
    Wales: Rehab jobfit 22.35 0.63 2.82
    Wales: Working Links 22.41 0.76 3.39
    Birmingham, Solihull, Black Country: EOS-Works Ltd 21.8 0.91 4.17
    Birmingham, Solihull, Black Country: Newc College Group 21.84 0.53 2.43
    Birmingham, Solihull, Black Country: Pertemps 21.78 0.76 3.49
    Coventry, Warwicks, Staffs, Manchester: ESG 16.29 0.81 4.97
    Coventry, Warwicks, Staffs, Manchester: Serco Ltd 16.48 0.76 4.61
    West Yorkshire: Business Employment Services 21.04 0.57 2.71
    West Yorkshire: Ingeus UK LTD 21.14 0.81 3.83
    South Yorkshire: A4E Ltd 13.52 0.48 3.55
    South Yorkshire: Serco Ltd 13.45 0.48 3.57
    NE Yorks, The Humber: G4S 13.25 0.46 3.47
    NE Yorks, The Humber: Newc College Group 13.2 0.31 2.35

    • lol am on the work programme, and I really thought I was the only person on it that hadn’t got a job yet, the way me adviser acted I felt I was the only person moving into year 2 lol, and every time I go in her desk is crayoned with name and post saying ” X X – in work” and she always talks about how she has got thousands and thousands of jobseekers into work and keeps asking wots wrong with me cos I am still unemployed. now I know better lol 🙂

      • ffs Tracey, you are in the same boat as the other 97% of work programme customers 🙂

      • Just another bullying and belittling tactic used by the providers to try to “shame” you into getting a job – I saw this same method used by a provider I went to, who used a whiteboard on the wall with names of successes “placed” in employment, and all these “testimonials” from satisfied customers who the WP had “found work” for.
        I’m on the second year of the Work Programme as well, and I will agree that they are useless at getting you a paid job, but very good at raising compliance doubts and forcing you into workfare or work experience. The real parasites here are the DWP – paying companies billions to beat the unemployed with sticks and other vile benefit denying policies.

        IDS is a psycopath – people may just be beginning to realise this, bit late now though as he is nearly at his prime directive – to abolish the welfare state, and to murder the poor by denying them state help.

        IDS is a murderer, who is getting away with it for far too long

      • Don’t forget those nice thank you cards they have pined up and sitting their desks. From the satisfied customers– as if !

  21. Now you can take these statisics in with you next time you have an appointment with your Private Provider, and tell them their lying to you.

  22. As regards the WP not helping the homeless – all they are doing is making their situation worse, by denying them the benefits they need to survive. Homeless people are the hardest to help because they have no home and no means of personal hygiene etc. How many interviewers are going to give someone who turns up to an interview in dirty clothes and smells from not being able to wash?
    Trying to force homeless people into jobs is not working and is just leading to them getting sanctioned, so made even more destitute.

    I can see this only going one way – the homeless will be locked up in jail for the crime of “being homeless and a vagabond”.
    Grayling will then force them to work 60 hour weeks on prison sweatshops producing profits for companies like Serco and G4S.
    Its happened in America – where millions are locked up for vagrancy, and made to work full time for next to nothing.

    Its all part of IDS’s plans and we are just “stock” as Lord Fraud refers to the unemployed, to be used to generate profit for the big corps and line the Tories’ chums pockets with untold riches.

    Welcome back to slavery – 21st century style.

    IDS the new Fuhrer, with his henchmen Lord Fraud and Mark Hoban.

  23. obi wan kenobi

    Did the statistics you quote show whether it was men or women that were finding work because a lot of women are temporarily employed to cover maternity leave – now with paternity leave also we may see more male temporary vacancies, probably accessed by wp providers from agencies.

  24. The worrying thing is about these statistics is, there will be even more pressure passed down from above to make this bullshit work.
    As if its not bad enough.

    • Yes, there will, IDS will be fuming about this, and he will order that more people must be sanctioned, and the “requirements” for receiving JSA be made ever more impossible.
      We are now in for “SanctionFest 2012/2013” Wait for the new 35 hours a week of jobsearch rule to start – he might even bring this forward from next April’s start date, so he can punish even more people with sanctions.

      IDS = “I Dispense Sanctions” and you can bet he will be gunning for the Work Programme claimants more than ever now, in his mad rabid rage and fury that we saw an example of last week on Question Time. So did millions of BBC1 viewers. IDS will do a great deal more damage yet before he gets booted out – and we will be the ones to suffer his jackboot crushing our throats.

      Things are gonna get a lot more nasty now – IDS is furious – his anger is now out of control!

      • According to Ed Milliband today (at PMQ’s) Iain Duncan Smith has had a right roasting in the cabinet yesterday evening.

        • Yeah, a right roasting about not being a big enough cunt and that he is not sanctioning enough people – I can bet Ca-moron will want him to be even harsher as he is not being “Tory” enough for the “nasty party”.
          IDS isn’t scared of anyone in the cabinet – they are all miniature poodles to him, the nasty rottweiler that he is – all foaming at the mouth with rabid rage and fury!
          The man is insane, and needs kicking out of the DWP – I dont know about a good roasting!

  25. One thing you can be sure of from now on, Labour will be monitoring IDS and the Private Providers very closely from now on and will jump all over him if he screws up.

    • They’d better get started now – because all IDS is is one giant screw up – he’s been screwing up ever since he joined politics!

      What will Labour do anyway – Liam Byrne is as Tory as IDS is. I say give the W&P secretary shadow to Dennis Skinner – he’d soon have IDS in line!

  26. Obi Wan Kenobi

    Who are you kidding?

  27. Ye Old Jedi Mind Trick:

    That wasn’t the comment your looking for!

  28. Pingback: The Questions That the Work Programme Charities Urgently Need to Answer | the void

  29. something survived...

    That is counterproductive: some of the other charity schemes that can help you towards getting housing, require you to be in college or volunteering (or with a promised place in college/volunteering).
    So if the homeless get kicked off their course/volunteering they lose any rights to such help (like help to find somewhere to live).
    Orgs hiring volunteers might find homeless people easier volunteers than regular JSA unemployed as (if not on JSA) they aren’t being chased by the DWP for ‘failed signing’ etc. A JSA claimant could be pulled out of volunteering for the org at any time. So they are ‘not reliable’ for this reason. Of course charities are told to take UNWILLING workfare slaves instead… Existing volunteers (retired/homemakers/own means), not having to sign on or attend WP, often resent workfare people – and vice versa.

  30. Housing associations and private landlords make all kinds of demands on prospective tenants i.e. the housing associations will not rehouse you if you are in debt, they want to know if you have had any anti-social behaviour orders against you, they want references from professional people not friends and the list goes on. Private landlords want huge deposits, will not let to those on benefits and also want references etc. suppy and demand is alive and kicking in this sector with demand winning.

  31. The mystery is what these fucking organisations were doing signing up in the first place. Ending homelessness by failing to sanction proper advocacy. Twats.

  32. That wasn’t very bright was it signing off because some useless waste of taxpayers money at the work programme said so.

    Then again the idea that the homeless are fit to work is a specious notion they are so witless they can’t even keep a roof over their head so how anybody expects them to work is beyond comprehension !

    Transcend the whole thing folks n remember god made you and god provided all the resources so fuck Ingeus n fuck the govt. n fuck anybody who tells you your scrounging off them cos they never made this fucking world god did !

  33. That’s what I love too about all these charities they are charities all trying to be jobcentres – well at least they were when they had their finger in the pie to pay their mortgages n all that self interested shite.

    Now their is no wage for them they just bail out and expect sympathy – well who needed them anyway their motives were obviously material.

    I’ve never understood how charities that have CEO’s on a hundred thousand a year get to wear the title ?

  34. I’m amazed that nobody in the media has pointed to the fact that paying a private company a bonanza to force people into forms of work that’s untenable for them is them contemptously putting a price on people’s heads.

    Wanted employed or indentured into work as slave labour. Obviously the Sherriff of shit a.k.a IDS pay’s a higher bounty on the former.

    Yeeeehaaa welcome to the wild west !

  35. Pingback: 2012: A Year of Lies and Blunders at the DWP Part 2 | the void

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